Product updates
Release notes, platform announcements, advisor improvements, and bug fixes for HydraByte Nexus.
Duo Trusted Endpoints Troubleshooting: Why Duo Desktop Doesn’t Show or Device Trust Fails
A customer-neutral troubleshooting guide for validating Duo Desktop, Trusted Endpoints integrations, policy assignment, and device-trust outcomes.
Duo Senior Engineering Advisor
Windows Support: fixed incorrect GPO precedence guidance
Corrected the order-of-precedence explanation for Group Policy in domain environments and added a link to the current Microsoft Learn reference.
Windows IT Support
Microsoft 365 Engineer: better Exchange Online message trace guidance
The M365 advisor now walks through message trace in a clearer sequence and cites the Microsoft Learn pages it relies on.
Microsoft 365 Engineer
Network Engineering Advisor: corrected VLAN trunk configuration example
Fixed a switchport trunk example that omitted the native VLAN and clarified how the advisor handles vendor-specific syntax.
Network Engineering Advisor
Saved chat history improvements
Faster loading of past conversations and a fix for pinned chats not staying at the top of the list.
Platform