HydraByte Nexus · AI engineering workspace
AI specialists for Microsoft 365, virtualization, OpenShift, and networking.
Bring your question to the right advisor. Get a focused troubleshooting path, practical commands when appropriate, and references you can check before changing production systems.
Free Windows access · 5 Duo replies · 3 Network replies
Six specialist advisors
Find the right engineering perspective
Free access
Windows IT Support
Windows, Active Directory, Exchange Server and endpoint support
Meet the advisor5 free replies
Duo Senior Engineering Advisor
MFA, SSO, Authentication Proxy and Trusted Endpoints
Meet the advisor3 free replies
Network Engineering Advisor
Cisco, Fortinet, Meraki, routing, VPN and wireless
Meet the advisorPro and above
Microsoft 365 Engineer
Exchange Online, Teams, SharePoint, Entra and Intune
Meet the advisorBusiness and above
Virtualization Engineer
VMware, Hyper-V, Nutanix, Citrix and VDI
Meet the advisorBusiness and above
OpenShift Engineer
Clusters, Operators, networking, storage and GitOps
Meet the advisorHow it works
From question to a safer next step
- 1. Pick an advisor. Choose the specialty closest to your issue.
- 2. Share the symptoms. Include product versions, errors and sanitized evidence.
- 3. Review the guidance. Check the proposed commands, links and impact before acting.
Advisory guidance; you control production changes.
Illustrative answer · Windows support
“The print service may be stopped. Check its current state before changing anything.”
Get-Service -Name SpoolerNext step: If the service is stopped, confirm the impact and review recent errors before restarting it.
Reference: Microsoft Learn · Get-Service. Example only; responses depend on the information supplied.
Built for working IT teams
AI-powered IT support that starts with your environment
HydraByte Nexus helps IT administrators, managed service providers, and infrastructure engineers work through technical questions without losing the operational context that matters. Describe the symptom, affected service, error message, version, or recent change, then work with the advisor whose domain matches the problem. The goal is not a generic answer; it is a practical troubleshooting path you can validate in your own environment.
Use Nexus for Microsoft 365 administration, Windows support, Cisco Duo authentication, network troubleshooting, virtualization operations, and OpenShift questions. Each advisor is scoped to its specialty so it can organize likely causes, safe checks, and useful next actions. Recommendations may include PowerShell, command-line examples, configuration guidance, and official vendor references when appropriate.
Nexus is designed to support—not replace—your technical judgment, change management, or vendor escalation process. Sanitize sensitive information before sharing it, review every proposed action, and confirm the impact before you make a production change. That makes it a useful first stop for engineers who need a faster, more structured second perspective.
Product updates
Patches, known bugs, and agent improvements
We publish what changed and why: fixes that correct earlier guidance, improvements to how each advisor reasons about a problem, and new platform features. Each note tells you which advisor it affects and what to expect from the next answer.
Updates are written for working engineers — short, specific, and honest about what was wrong. If a fix changes how an advisor responds to your environment, you will find it here first.
Read all updatesStraightforward pricing
Start free. Add capacity when you need it.
Free
$0
Try Nexus before subscribing.
- Windows support within a 10,000 estimated token lifetime allowance
- 5 one-time Duo Advisor replies
- 3 one-time Network Advisor replies
- Up to 3 saved chats
- Up to 3 documents per message
Pro
$29/month
Core infrastructure and identity support.
- Windows, Duo, Network and Microsoft 365 advisors
- 50 successful replies each billing month
- More than 3 saved chats
- Up to 5 documents per message
Business
$79/month
The full specialist lineup.
- All six advisors
- 150 successful replies each billing month
- More than 3 saved chats
- Up to 10 documents per message
Enterprise
$199/month
Higher monthly capacity.
- All six advisors
- 400 successful replies each billing month
- More than 3 saved chats
- Up to 20 documents per message
Frequently asked questions
- What is HydraByte Nexus?
- HydraByte Nexus is an AI engineering workspace with specialist advisors for Microsoft 365, Windows, Cisco Duo, networking, virtualization, and OpenShift support.
- Can I try Nexus before buying a plan?
- Yes. A free account includes Windows support within a 10,000 estimated token lifetime allowance, five one-time Duo Advisor replies, and three one-time Network Advisor replies. Paid plans include monthly successful-reply allowances.
- Does the Network Advisor connect to my devices?
- No. The Network Advisor provides guidance based on the information you share. It does not connect to network devices, capture live traffic, or make production changes.
- Can I return to an earlier support conversation?
- Yes. Conversations are saved to your account so you can reopen them and continue. Free accounts can retain up to three chats; paid plans allow more.
Ready for a second engineering perspective?
Create a free account and start with the advisor that fits your work.
Start free